Danielle (“Dani”) Towner plays an important role in helping patients feel comfortable and confident throughout their hearing care journey. She focuses on making sure each person not only hears better, but is supported every step of the way to make the most of their ongoing hearing care.

Dani joined the practice over 9 years ago and trained closely under Dr. Szalc, combining hands-on experience with formal education. Before entering the hearing field, she spent over 8 years working in a hospital as a patient care coordinator, where she developed a strong foundation in patient support and communication.

Dani has extensive experience servicing and troubleshooting hearing devices, and she takes pride in making sure patients feel at ease and understand how to get the most out of their technology.

A longtime member of the community, Dani lives in Hornell, New York with her two daughters. Dani has spent many years giving back to her community throughout multiple community volunteer and youth sports programs. She values building real connections with the people she serves and is dedicated to helping her neighbors stay connected to the sounds and moments that matter most.